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CBDetc Shipping Policy

Shipping Policy

Thank you for visiting and shopping at CBDetc.com Following are the terms and conditions that constitute our Shipping Policy. To see which countries we ship to, please scroll to the bottom of this page.

European Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email, WhatsApp or telephone.

CBDetc uses FedEx International Priority to ship all packages. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

CBDetc offers free shipping on any order above 70 € (£ 60). Any order below this value will be charged a 5 € (£ 4) fee. 

Delivery delays can occasionally occur due to the nature of CBD and the nature of our pan-European business model, often our shipments may receive unwanted attention from border controllers. Our products are 100% legal and legitimate, though, random border checks can always hinder the fast and safe arrival of our products. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) from FedEx. The tracking number will be active within a minimum of 12 hours.

Damages

CBDetc not liable for any products damaged or lost during shipping. Though if there is a delay, we will be happy to help track down your order. If you received your order damaged, please contact the FedEx directly to file a claim. Please save all packaging materials and damaged goods before filing a claim. FedEx Switzerland number: + 41 (0) 848 133 339. 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Though, if you wish to learn more information, please email info@cbdetc.com. 

Countries we ship to:

  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Estonia
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Netherlands
  • Luxembourg
  • Norway
  • Romania
  • Sweden
  • Slovenia
  • Spain
  • Sweden